Legal

Privacy Policy

At Waytra we take your privacy seriously. This policy explains in plain language what data we collect when you use the Waytra app and the waytra.sa website, why we collect it, how we protect it, and the choices available to you.

Last updated: June 2026

1.Information we collect

We only collect what we need to run the app and personalize your journey:

  • Account information: your name, your email or mobile number, and your sign-in method (mobile with a verification code, email and password, or a Google account).
  • Fitness data: your goal, level, and training frequency, your training and nutrition plans, your workout history, and your daily streak.
  • Health measurements: your weight, body measurements, and sleep data that you choose to enter to track your progress.
  • Health sync (optional): if you connect the Health app on your device, with your permission we read data such as steps and activity to display it inside the app.
  • Device and usage data: device type, operating system, technical identifiers, usage statistics, and crash reports to improve performance and stability.
  • Subscription data: your subscription status and its source (via the App Store or via the website). Payments are processed by Apple or the Moyasar gateway; we do not store your card details on our servers.

2.How we use your data

  • Running the service, creating your account, and keeping you signed in.
  • Personalizing your training and nutrition plans and tracking your streak and progress.
  • Sending reminders and notifications related to your account (which you control from your device settings).
  • Improving performance and security, detecting crashes, and preventing abuse.
  • Providing support and responding to your inquiries, and complying with legal obligations when needed.

3.Legal basis for processing

We process your data on the basis of performing the user agreement with you, your consent (such as health data sync or notifications), or our legitimate interest in operating and securing the platform in a way that does not conflict with your rights.

4.Health data sync

Health data sync is entirely optional and requires your explicit permission from your device. We use this data only to display it and analyze your progress inside the app; we do not use it for any advertising purposes and do not share it with advertisers. You can turn off sync at any time from your device settings.

5.Payments and subscriptions

Payments are made via the App Store (in-app) or via the Moyasar gateway (on the website) using mada, Apple Pay, or credit cards. Your card details are processed directly by the payment provider with full encryption; we do not see or store them on our servers.

6.Sharing information

We do not sell your personal data. We may share the necessary minimum with trusted service providers that act on our behalf and under contractual data-protection obligations:

  • Hosting and infrastructure to run the servers.
  • Analytics and crash reports to understand and improve performance.
  • Notification services to send alerts.
  • Payment providers (Apple and Moyasar) to complete subscriptions.
  • Google sign-in when you choose to use it.
  • Competent authorities where there is a binding legal request.

7.Data retention

We retain your data for as long as you use the service and for the period necessary to fulfill our legal obligations. When you delete your account, we delete your personal data or anonymize it within a reasonable period, unless the law requires otherwise.

8.Information security

We apply reasonable technical and organizational measures to protect your data. However, no system is 100% secure; therefore we recommend using a strong password and keeping your sign-in details confidential.

9.Your rights

In accordance with applicable laws, you have the right to access, correct, or delete your data, withdraw your consent, and object to certain processing. You can edit your information from your account page, delete your account entirely from within the app, or write to us for any privacy-related request.

10.Children's privacy

Our services are not directed to children under the age set by law. If we become aware that we have collected a child's data without the required consent, we will delete it as soon as we learn of it.

11.Updates to this policy

We may update this policy from time to time. We will notify you of material changes via the app, the website, or email, and the date of the last update appears at the top of the page.

Contact us

For any question or request regarding your privacy, contact us at:

support@waytra.sa
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